Once your order is successfully placed, you'll automatically receive a confirmation email with all the details. If you didn't receive it, please check your spam folder or contact us.

Yes, that's possible—as long as your order hasn't shipped yet. Please contact us as soon as possible with your order number and the correct address, and we'll adjust it for you. If your order is already on its way, unfortunately, we can't change the address.

Yes, you can change your billing address as long as your order hasn't been processed yet. Please contact us as soon as possible with your order number and the correct information.

Currently, we only ship within the Netherlands and Belgium. We're working on expanding to other countries in the future—keep an eye on our website or social media for updates!

Orders are typically processed within 24 to 48 hours. Once your order has shipped, you'll receive an email with a track & trace link so you can track your package.

Delivery time within the Netherlands and Belgium is usually 1–3 business days. If a product is temporarily out of stock, delivery can take up to 7 business days. Once your order has been shipped, you will receive a track & trace link to track your package.

You can return your order within 14 days of receipt, as long as the items are unworn, unwashed, and in their original packaging. Hygiene products such as underwear cannot be returned if the seal is broken.

Not sure if your item is eligible for return? Feel free to contact us — we're happy to help.

We recommend consulting our size chart for the most accurate fit. Are you unsure between two sizes or need help? Feel free to contact us—we're happy to help you choose the right size.

Sustainability information can usually be found directly on the product page, under the 'Description' tab
If you have any further questions, please feel free to contact us.

We don't currently offer gift cards. We're working on making this possible in the future—stay tuned for updates!